Frequently Asked Questions

Our experienced and skilled team are available to work on all aspects of drainage, heating, boosting and drainage pumps and sewage works.

Alton Pump Services can specify, supply, install, service and maintain all types of pumps and their control systems across the domestic and commercial sectors, including heating and ventilation, building and construction, drainage and landscaping, agricultural and irrigation and more.

We also offer commissioning, pump servicing and repairs, planned maintenance and breakdown contracts, site surveys, CCTV reports, pipe repairs/lining and technical support across all areas of drainage, sewage works and pumps.

We are based in Alton in Hampshire, but regularly travel all over the South of England – and beyond!

Yes – depending on the service that you require, we can visit to conduct a site survey to see exactly what is needed before commencing work, especially useful for quoting purposes.

The rules have changed regarding what can be discharged into the ground. Under the new Environment Agency Septic Tank General Binding Rules, if you have a specific septic tank that discharges to surface water (river, stream, ditch, etc) you are required to upgrade or replace your septic tank treatment system to a full sewage treatment plant by January 2020.

If you would like your system checked to see if it is compliant, or your cesspit requires an update, we can help. Contact us on 01420 561661 or email sales@altonpumps.com.

Whatever service you require, Alton Pump Services can meet your needs and always work to the highest of standards.

We supply, install, repair and service commercial and residential pumps, cesspits, water treatment systems, sewage and stormwater pump stations and more.

With a combined experience of more than 120 years in the pumping industry, our engineers have the skills and expertise to recommend products and services tailored to you. We work closely with the best manufacturers to provide the best solution, as quickly as possible – at a fair price.

We offer a wide range of preventative maintenance contracts, as faults detected early can prevent disruption and reduce damage therefore also reducing costs. Servicing contracts ensure lifelong operational reliability with individual contracts based on agreed fixed prices.

The advantages are:

  • Maximum operational reliability
  • Fixed price packages providing financial security
  • Carried out in accordance with a pre-arranged checklist
  • Scheduled on a convenient date for you (or your clients)

Alton Pump Services offer a round-the-clock breakdown service for when you need a pump repair or overflowing drain cleared fast. Our out of hours engineers aim to be with you as soon as possible should the worst happen. Call 01420 561661 and we will be there!

  •  Water feature and pond pumps
  •  Sewage macerator pumps
  •  Stormwater and
  •  Water pressure booster pumps
  •  Heating pumps & chilled water pumps
  •  Basement/cellar sump pumps
  •  Rainwater harvesting
  •  Well and irrigation pumps
  • Domestic customers
  • Hospitals, hotels, universities
  • Student and shared accommodation
  • Factories and industrial trading estates
  • Facilities management companies
  • Restaurants & shops
  • Industrial estates
  • Railway stations
  • Farms

…and many more!

Request A Callback

Our team will be in touch as soon as possible to discuss your needs.

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CALLED ALTON PUMP SERVICES AS I HAD A FAULTY PUMP THAT NEEDED REPLACEMENT PARTS – THEY IDENTIFIED THE ISSUE AND REPLACED THE PART ONSITE.

P LETTS, CUSTOMER EMAIL

WENT ABOVE AND BEYOND THE CALL TO GET 2 NEW PUMPS INSTALLED AND OPERATIONAL.

MARCELLO B, GOOGLE REVIEW

HAD AN EMERGENCY AT HOME – THE GUYS CAME OUT REALLY QUICKLY TO REPLACE THE PUMP. ABSOLUTE LIFE SAVERS.

CUSTOMER, ALTON, CHECKATRADE REVIEW 10/10

I HAD AN EMERGENCY – MY DRAIN WAS BLOCKED AND STARTED FLOODING AND THEY WERE HELP TO HELP ME STRAIGHT AWAY, ABSOLUTE LIFE SAVERS. THANK YOU!

JO M, GOOGLE REVIEW

HAD ALTON PUMP SERVICES ROUND TO LOOK AT A PROBLEM WITH MY PUMP, AFTER FINDING OUT THAT IT HAD BURNT OUT THEY REPLACED IT WITH A NEW ONE. VERY HAPPY WITH THE SERVICE AND INSTALL WORKS. HAPPY TO RECOMMEND.

CUSTOMER, GUILDFORD, CHECKATRADE REVIEW 10/10

THIS COMPANY WORKS FOR US ON A REGULAR BASIS, WE HAVE MANY PROJECTS ON THE GO ALL THE TIME AND WHENEVER WE HAVE DRAINAGE ISSUES WE CALL IN ALTON PUMPS. THEY WERE RECOMMENDED TO US BY ONE OF OUR CLIENTS, SURREY COUNTY COUNCIL, AND WE BOUGHT THEM ON-BOARD AS A SPECIALIST SUB-CONTRACTOR.

CUSTOMER, BASILDON, CHECKATRADE REVIEW 10/10

WE GAVE ALTON PUMP SERVICES A CALL AS OUR FRIEND HAD USED THEM AND THEY WAS HAPPY WITH THERE SERVICE. THEY CAME TO OUR HOUSE AND IDENTIFIED A BLOCKAGE IN OUR RAIN WATER PIPE WHICH THEY CLEARED. VERY REASONABLE PRICE CONSIDERING THIS WAS A SATURDAY. 100% RECOMMENDED.

CUSTOMER, GODALMING, CHECKATRADE REVIEW 10/10

I’VE ALWAYS USED A DIFFERENT COMPANY IN THE PAST BUT DECIDED TO USE SOME ONE MORE LOCAL, GAVE ALTON PUMP SERVICES A CALL AND THEY ATTENDED VERY QUICKLY AND FIXED MY PUMP. VERY HAPPY WITH THE SERVICE RECEIVED AND WILL DEFINITELY USE AGAIN.

CUSTOMER, HASLEMERE, CHECKATRADE REVIEW 10/10

TREATMENT PLANT PROBLEMS. CALLED ALTON PUMP SERVICES LTD BECAUSE OUR TREATMENT PLANT WENT INTO ALARM, ALTON PUMP SERVICES LTD ATTENDED VERY QUICKLY AND DIAGNOSED THE FAULT. THEY FIXED THE PROBLEM AND ARRANGED A TANKER FOR THE EMPTYING. OVERALL VERY HAPPY WITH THE SERVICE WE RECEIVED. RECOMMENDED COMPANY.

CUSTOMER, GODALMING, CHECKATRADE REVIEW 10/10

ASSESSMENT OF WATER SUPPLY FAILURE. WELL HAS RUN DRY. WATER FROM TANKER. PROBLEM WAS RESOLVED TO THE BEST OF THEIR ABILITY. IT IS AN INSOLVABLE PROBLEM UNTIL THE WATER TABLE RECOVERS BUT ALTON PUMP SERVICES LTD ARE HELPING AS MUCH AS POSSIBLE AND ARE GIVING A WILLING AND PROMPT SERVICE.

CUSTOMER, BORDON, CHECKATRADE REVIEW 9.67/10

NEW PUMPS INSTALLED IN SEPTIC TANK. 2 PROFESSIONALS CAME AND UNDERTOOK A COMPLEX, DIRTY AND STRESSFUL JOB WITH EASE. THEY WERE TRANSPARENT, REASSURING AND PROFESSIONAL AND THEY WENT ABOVE AND BEYOND THE CALL OF DUTY TO GET MY PROBLEM FIXED. I’D RECOMMEND THEM AGAIN. THEY’RE WORTH EVERY PENNY.

CUSTOMER, LONDON, CHECKATRADE REVIEW 9/10

CALLED THESE GUYS OUT TO CLEAR A BLOCKED DRAIN, STEVE CAME OUT AND WAS VERY PROFESSIONAL, HE SHOWED ME THE CAUSE OF THE BLOCKAGE ON HIS CAMERAS. AFTER AGREEING A VERY REASONABLE PRICE HE INSTALLED A LINER TO REPAIR MY DRAIN. 100% RECOMMEND THIS COMPANY.

CUSTOMER, GUILDFORD, CHECKATRADE REVIEW 10/10

CALLED OUT THIS COMPANY DUE TO PROBLEMS WITH MY PUMP CHAMBER, THEIR ENGINEERS CAME OUT AND FIXED IT WITHIN AN HOUR. VERY HAPPY WITH THE SERVICE RECEIVED.

CUSTOMER, ALTON, CHECKATRADE REVIEW 10/10

INVESTIGATE PUMP PROBLEMS. VERY HELPFUL AND DID THEIR BEST TO FIX PROBLEM AS QUICK AS THEY COULD. HELPED MAKE PLAN FOR FUTURE FOR WARNING OF ANY MORE PUMP PROBLEMS.

CUSTOMER, LISS, CHECKATRADE REVIEW 10/10

DRAINAGE REPAIR.  DONE MANY JOBS OVER THE LAST COUPLE OF YEARS. CONTRACTED WITH US NOW. RELIABLE, PROFESSIONAL, THEY DO A GREAT JOB THEY GET THE JOB DONE. COMPETITIVE WITH THEIR COSTS.

CUSTOMER, BASINGSTOKE, CHECKATRADE REVIEW 10/10

CALLED OUT THIS COMPANY AS MY TOILET WAS NOT FLUSHING, THEY IDENTIFIED THE PROBLEM AND REPLACED SOME PARTS ON THE FLUSHING SYSTEM. GREAT COMPANY FROM THE INITIAL PHONE CALL TO THE ENGINEER THAT TURNED UP. RECOMMENDED.

CUSTOMER, GUILDFORD, CHECKATRADE REVIEW 10/10

Call Us Today

Alton Pump Services are a specialist water pump manufacturer and pump engineering company. We offer pump supply, installation and services for the commercial and domestic sector

CALL NOW: 01420 561661
send us an email