The call
When the engineers arrived, the site had backed up and the pumps were blocked.
Clearing the blockage
The blockage was removed from the pumps.
New pump and floats
A new pump and new floats were fitted.
The grinder
New contactors were fitted to the grinder. The grinder is now fully operational.
Left in automatic
The system was left in auto.
Recorded outcome
- Blockage cleared: the pumps were unblocked.
- New pump and floats: a new pump and new floats were fitted.
- Grinder repaired: new contactors were fitted and the grinder is fully operational.
- Result: the system was left in auto.
This case study is written from the completed job record. Photographs are from the job. Customer names and addresses are not published.