Sump pump repair and installation
We repair, replace and install sump pumps for basements, cellars, lift pits, plant rooms and drainage sumps, for homes and businesses across Hampshire, Surrey, Sussex, Berkshire and London.
- Phones answered 24/7
- All makes
- Written quote before work
- CHAS & Constructionline
Common sump pump problems
- The pump runs but the sump does not empty
- The pump does not start when the water rises
- The float is stuck or catching on the pump or pipework
- The pump runs all the time or starts and stops often
- Water coming back into the sump after the pump stops
- No alarm or back-up if the pump fails
How we fix a sump pump
Check the sump
We check the pump, float or level switch, non-return valve, discharge pipework and the electrics.
Explain the options
Repair, replacement or an upgrade such as a second pump or alarm. You get a written quote before any work starts.
Repair or replace
We fix the fault or fit a new pump matched to the job.
Test and report
The pump is tested through its full cycle and you get a report with photos.
Protecting a basement
In a basement or cellar, a single pump with no alarm is a weak point. A high-level alarm warns you before water rises too far, and a second pump gives back-up if one fails.
We work on all makes of sump and submersible pump, including Grundfos, Wilo, DAB, Pedrollo, Zoeller, Tsurumi and Ebara. We also replace pumps in rainwater-harvesting tanks.
Recent jobs
Sump pump repair and installation: common questions
Why is my sump pump running but not emptying the sump?
Common causes are a blocked inlet or impeller, a failed or blocked non-return valve, a blockage in the discharge pipe or a worn pump. An engineer can check each one.
Why does my sump pump not start?
The float may be stuck, the level switch may have failed, or the power or a fuse may have tripped. If the water is rising, call us.
Should a basement sump have a second pump or an alarm?
If water in the basement would cause damage, a high-level alarm and a second pump are worth considering. We can tell you what suits your sump.
Can you replace a sump pump that is no longer made?
Usually, yes. We check what the old pump was doing and fit a suitable current pump.
Which areas do you cover?
Hampshire, Surrey, West Sussex, East Sussex, Berkshire and London, from our base in Liphook.
Related pages
Talk to a pump engineer
Phones are answered 24/7. Tell us what the pump is doing and we will tell you what to do next. We cover Hampshire, Surrey, West Sussex, East Sussex, Berkshire and London from our base in Liphook.