Borehole pump installation and repair
If your borehole supply has stopped, the pump keeps cutting out or the equipment is old, we survey the borehole, explain what is there and replace or repair the pump, pipework and controls.
- Phones answered 24/7
- All makes
- Written quote before work
- CHAS & Constructionline

When to call us about a borehole pump
- No water, or a weak flow from the borehole
- The pump cuts out, trips or keeps stopping
- The pressure gauge reads low or swings about
- The old pump or pipework needs replacing
- The filter or ultraviolet unit is old and needs upgrading
- You are not sure how deep the water is or how the system is arranged
How a borehole job works
Survey the borehole
We record the water level with and without the pump, the total depth, and how quickly the borehole empties and refills.
Check the supply
We look at the storage tank, filter, ultraviolet unit, pressure gauge and controls that go with the pump.
Explain the options
Repair, a new pump, new pipework or a filtration upgrade. You get a free written quote before any work starts.
Install and report
We fit the agreed equipment, test the supply and send you a report with photos.
What a borehole survey records
On one recent survey near Farnham, the water level was 24 metres without the pump and 23.4 metres with it in, and the borehole was 27.5 metres deep. It took one to two minutes to empty and 15 to 20 minutes to refill. The borehole pump filled a 2,500 litre tank, and the water then passed through a filter and an ultraviolet unit to the house.
Numbers like these tell us whether the pump is the right size and whether the borehole can keep up. We work on all makes, including Grundfos, DAB and Wilo, and we are independent.
Recent jobs

Borehole pump installation and repair: common questions
What does a borehole survey involve?
The engineer records the water level with and without the pump, the total depth, and how quickly the borehole empties and refills. We also check the tank, filter, ultraviolet unit and controls.
Can you replace a borehole pump?
Yes. We replace borehole pumps and the pipework and controls that go with them, and we dispose of the old equipment.
Can you upgrade an old water filter?
A filtration upgrade can be quoted as part of the visit. On a recent job, the customer asked about upgrading a filtration system that was more than 15 years old.
Is a quote really free?
Yes. A written quote from Alton Pumps is free.
Which areas do you cover?
Hampshire, Surrey, West Sussex, East Sussex, Berkshire and London, from our base in Liphook.
Related pages
Talk to a pump engineer
Phones are answered 24/7. Tell us what the pump is doing and we will tell you what to do next. We cover Hampshire, Surrey, West Sussex, East Sussex, Berkshire and London from our base in Liphook.